IR Retainer Program

Be prepared before the breach strikes. Mjolnir’s IR Retainer Program guarantees priority access to our DFIR team with pre-negotiated SLAs, proactive readiness services, and the peace of mind that comes from having battle-tested responders on standby.

When a breach happens, the organizations that recover fastest are the ones that planned ahead. Without a retainer in place, engaging an IR firm means negotiating contracts, agreeing on scope, and establishing legal frameworks while the adversary is actively exfiltrating data and destroying evidence. An IR retainer eliminates this delay entirely.

Mjolnir’s IR Retainer Program provides three tiers — Shield, Fortress, and Valhalla — each designed for different organizational risk profiles and response needs. All tiers include pre-negotiated legal agreements, guaranteed response SLAs, and proactive readiness services that reduce your mean time to containment before an incident ever occurs.

Our retainer clients receive priority queuing over non-retainer engagements, ensuring that when you activate the retainer, our best responders are mobilized immediately. Every retainer includes an annual onboarding assessment so our team knows your environment, your crown jewels, your escalation contacts, and your technology stack before the first call comes in at 2 AM.

Choose Your Tier

Shield • Fortress • Valhalla

Tier I
Shield
Foundational IR Readiness
  • Pre-negotiated IR engagement agreement
  • 4-hour response SLA (business hours)
  • 8-hour response SLA (after hours)
  • Annual onboarding & environment assessment
  • IR playbook review and recommendations
  • Named account manager
  • Priority queuing over non-retainer clients
  • Monthly retainer hours bank for advisory use
Tier II — Most Popular
Fortress
Enhanced Response & Readiness
  • Everything in Shield, plus:
  • 2-hour response SLA (24/7/365)
  • Bi-annual tabletop exercise (TTX)
  • Quarterly threat briefings tailored to your industry
  • Custom IR playbook development (up to 3 scenarios)
  • Compromise assessment (annual)
  • Direct access to senior IR consultants
  • Cyber insurance liaison and documentation support
Tier III
Valhalla
Maximum Protection
  • Everything in Fortress, plus:
  • 1-hour response SLA (24/7/365)
  • Guaranteed on-site deployment within 12 hours
  • Quarterly tabletop exercises
  • Unlimited IR playbook development
  • Bi-annual compromise assessments
  • Dedicated IR lead assigned to your account
  • Executive and board-level incident briefings
  • Law enforcement liaison coordination
  • Threat intelligence integration & IOC feeds

Do Not Wait for the Breach

Organizations with IR retainers contain breaches 50% faster and spend 35% less on incident costs. Get a retainer quote customized to your risk profile and environment.