Control the narrative during a cyber incident. Expert messaging for media, regulators, customers, and employees that protects your reputation while meeting legal obligations.
When a significant cyber incident occurs, every public statement, employee communication, and regulatory notification becomes a permanent record that will be scrutinized by regulators, opposing counsel, journalists, and the court of public opinion. A poorly worded press release can trigger a stock price collapse. A delayed regulatory notification can result in six-figure penalties. An inconsistent internal message can spark employee panic and accelerate talent attrition.
Mjolnir Security's Crisis Communications service provides expert communications counsel during cyber incidents, combining deep understanding of cybersecurity incident dynamics with professional communications discipline. We have guided organizations through ransomware disclosures, data breach notifications, insider threat revelations, and supply chain compromises — each requiring a nuanced communications approach tailored to the specific circumstances.
Our communications advisors work in lockstep with your legal team, ensuring that every message is accurate, legally defensible, and strategically aligned with your broader crisis management objectives. We understand the tension between transparency and legal exposure, and we navigate that tension with precision.
Media coverage during a cyber incident can amplify the damage exponentially — or, if managed correctly, demonstrate competence and build trust. Our media response capabilities include:
Different stakeholder groups require different messages — in different language, at different times, through different channels. We develop and execute tailored communications for each audience:
Breach notification requirements vary by jurisdiction, sector, and the nature of compromised data. Missing a notification deadline or providing incomplete information can result in significant penalties and increased regulatory scrutiny. We manage the notification process across all applicable jurisdictions:
The best crisis communications are developed before a crisis occurs. We help organizations prepare through crisis communications playbook development, spokesperson training, tabletop exercises with simulated media pressure, and template development for common incident scenarios. When a real incident strikes, your team has the playbook, templates, and muscle memory to respond within hours rather than days.
Press statements, spokesperson coaching, media monitoring, and narrative management. Control the story before the story controls you.
Multi-jurisdiction breach notification management — OPC, provincial commissioners, GDPR authorities, and sector-specific regulators. Never miss a deadline.
Tailored communications for boards, employees, customers, partners, and investors — each receiving the right message at the right time through the right channel.
Whether you are managing an active incident or preparing for the next one, our crisis communications team is ready to help.